Satisfied customers are the only way to have a major lasting impact in any industry. West Zone is my way of bringing warmth &smiles to lives!

I always dreamt of bringing the ultimate shopping experience to life, where business thrives hand in hand with customer satisfaction, where international standards meet the ease of being in your surroundings. Inception of West Zone was done with the aim to make it the one-stop-shop for both essential items and specialty products. Everywhere I saw mechanized artificial stores which over awed the customers with their typical ambience and were no way near to making them feel at ease with who they were.

I would feel the urge to create a store that would cater to all the needs of a customer, meet international standards yet be simple enough for the customers to relate with, this is how West Zone came into being. West Zone stores have been perceived differently, each store serves the requirement of the immediate neighborhood keeping in view the customers residing around. Customer delight, supplier satisfaction and employee challenge are the values that make the fabric of West Zone. Focus is placed on continuous improvements, constantly introducing new concepts to enhance the positive shopping experience in our stores.

I want WEST ZONE to be the PLACE to SHOP, the PLACE to SELL and the PLACE to WORK. West Zone is in no competition with anybody, the only thing we strive for is a brilliant smile on our customer’s faces when they shop with us.


Group Chairman